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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ed

Ed

November 20, 2024

5  out of  5
rating by Ed
"I recently had a minor problem with my insurance. When I notified Gary the problem was handled in minutes. Over this last year Tyler has gone out of his way to accommodate my wife and me. No matter how busy he is he always makes time to respond to all my questions and concerns."
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Andrew Wong

May 29, 2024

5  out of  5
rating by Andrew Wong
"I’ve had quite few cars with few different instance agents all these years, Gary is the best, Efficient, polite, and not to mention the competitive pricing. My whole family’s houses and cars are all using State Farm with Gary.👍🏼"
We responded:
"Andrew thank you for the kind words. We strive to go above and beyond for our customers and I'm glad that you're happy with the service you've received and the competitive pricing. If you ever need any assistance with your auto or homeowners insurance please give us a call, text or email. I appreciate your continued business. "
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Daniel Stephen Gioni

February 22, 2024

5  out of  5
rating by Daniel Stephen Gioni
"Fantastic service and team. Gary is very professional, prompt, and always follows through with any request. I honestly wouldn't have switched to State Farm if I wasn't able to work directly with someone like this office. Very highly recommend."
We responded:
"Thank you Daniel. We appreciate your business and value you as a customer. We're here when you need us whether it be for home insurance, auto insurance, life insurance or another financial product. Thanks again for your continued business."
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Maged Ibrahim

January 12, 2024

5  out of  5
rating by Maged Ibrahim
"Gary is best in class… professional and is very quick to respond. He also takes the time to educate you on the right products and services that meet your needs."
We responded:
"Thank you Maged. I'm glad I was able to help reduce your costs and increase your insurance coverage. Next time you're in Cranford stop in. Thanks again. Gary Wilks State Farm"
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Linda K

December 13, 2023

5  out of  5
rating by Linda K
"Gary is wonderful: helpful and quick to respond. No complaints!"
We responded:
"Thank you Linda! It's a pleasure serving you and we appreciate your business. Happy Holidays!"
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Shaliek Murray

December 7, 2023

5  out of  5
rating by Shaliek Murray
"I have been using Gary Wilks State Farm for years now. His company insures everything that we own including our home and personal belongings. He and his staff have taken care of us through and through, even when it came time to actually use the insurance which made the difference. I would recommend them to anyone. If you and your family need coverage and you are researching which company to use. You just found it!"
We responded:
"I truly appreciate your business and are honored that you've chosen my office to protect what matters most to you. We're here to help you manage the risks of everyday life, recover from the unexpected, and realize their dreams. "
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Alexander Patakos

November 6, 2023

5  out of  5
rating by Alexander Patakos
"I use Gary and his team for home auto and renters. They are the best. Unbelievably honest accessible and dependable. 5 stars."
We responded:
"Thank you so much for taking the time to write such a wonderful review. We really appreciate you thinking highly of our services and are so glad that you had a great experience. We love to hear feedback like yours and will use it to continue to improve in the future. Thank you again for your continued business. "
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tony tee

October 13, 2023

5  out of  5
rating by tony tee
"Hi been with Statefarm for over 10 plus years . Gary is a great Agent, and thank you for everything you did for me... ITS SHOWS HE CARES!!!Many blessings."
We responded:
"Thank you Tony. It was a pleasure meeting you and for the great conversation. Welcome to our State Farm family. "
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Harsimer Kaur

October 7, 2023

1  out of  5
rating by Harsimer Kaur
"FALSE. Fraudulent agent playing games and canceling after you’ve charged doesn’t make sense check the date initial text was sent Sept 8 and then check date of your reply trying to make others believe you’re trustworthy DONT FALL FOR IT!"
We responded:
"Hi Harsimer, I'm assuming this message is from Jasdeep as we've never done business together and you have not now or ever been a customer. Jasdeep, you received an incorrect bill. My office contacted State Farm to have it corrected. It was expected to be completed on 10/4 but unfortunately wasn't updated until the 7th. A new correct bill was sent to you on the 7th. We suspended your billing so no incorrect payments could be attempted in Sept. No additional funds were taken and the cancelation you requested on the 4th has been submitted but not processed. There is nothing more my office can do for you as no funds were taken and I apologize you received an incorrect bill. If you review your account you'll see that it's been updated. Thank you for your business."
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JMS Enterprise

October 6, 2023

1  out of  5
rating by JMS Enterprise
"bro this dude just tried charging my card after i canceled the insurance! Why are insurance agents such snakes?! SMH...."
We responded:
"Hi Jasdeep. You received an incorrect bill. My office contacted State Farm to have it corrected. It was expected to be completed on 10/4 but unfortunately wasn't updated until the 7th. What you recieved was an updated bill. No funds were attempted to be taken as we suspended your billing in Sept so no incorrect payments could be attempted. No additional funds were taken and the cancelation you requested on the 4th has been submitted but not processed. There is nothing more my office can do for you as no funds were taken and I apologize you received an incorrect bill. If you review your account you'll see that it's been updated. Thank you for your business."
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Sean M

June 19, 2023

5  out of  5
rating by Sean M
"Gary was awesome to work with. We had to get coverage in a hurry and he took time out of his busy weekend and made sure we got the best possible coverage and price immediately. He was incredibly proactive and the communication and transparency was very much appreciated. You cannot go wrong by choosing Gary for all of your insurance needs. Thank you, Gary!"
We responded:
"Sean, welcome to our State Farm family. I appreciate your kind words and I'm glad we were able to offer you the coverage you needed at a the best price. We'll be here should you ever need us. "
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KIMBERLY JEUDY

January 25, 2023

5  out of  5
rating by KIMBERLY JEUDY
"Gary's great and I appreciate his fast responses and efficient service!"
We responded:
"Thank you Kimberly. We pride ourselves on our service and professionalism. I thank you for your years of patronage. "
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ashley zigarelli

January 10, 2023

5  out of  5
rating by ashley zigarelli
"Gary Wilks our Ins agent handled my very stressful situation with ease today. If Gary didn’t step in when he did we Would still be waiting for the situation to be resolved by the other persons insurance company. Happy to deal with a reliable agent like Gary Wilks who works out of the Statefarm Cranford NJ office."
We responded:
"Being there for our customers during claims is most important to us. I'm glad we were able to get you into a rental car the same day. We're happy you could rely on us when it mattered most. Thank you for your kind words. "
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Juan Soto

December 4, 2022

5  out of  5
rating by Juan Soto
"Emely helped me with a last minute policy on a Saturday afternoon to help me complete a new auto lease. She was quick and efficient. I had some questions that she answered with ease. I am confident that I got the best deal with great coverage. The process was pain free. I look forward to working with Emely and Gary again in the future and would highly recommend them."
We responded:
"Thank you Juan. Im glad we were able to get you the coverage you needed at a great price. Congrats on the new car!"
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Annabelle Lee

March 20, 2022

5  out of  5
rating by Annabelle Lee
"Switching to a different (car and/or home) insurance has never been easier. As a diligent shopper and someone who values reviews, I assure you that State Farm has the best to offer. The policy I am interested in was clearly explained to me in details by Gary Wilks. He is the most courteous, professional, swift, and articulate agent I have ever dealt with. I am very happy with my choice."
We responded:
"Annabelle, I'm so happy we made it easy for you. We pride ourselves in educating our customers and providing the very best service. We'll be here in your time of need. Thank you!"
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Patrick Cicala

February 17, 2022

5  out of  5
rating by Patrick Cicala
"Gary Wilks is a trusted advisor that provided better coverage for less money than my prior agency!"
We responded:
"Thank you Patrick. I was great speaking with you and I'm honored you choose us to protect what matters most to you."
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Michael DeLuccia

January 25, 2022

5  out of  5
rating by Michael DeLuccia
"Working with Gary was very easy. He explained everything in my policy well enough to understand and is always ready to take care of his customers."
We responded:
"Michael, Thank you for your kind sentiments. Customer Satisfaction is our primary goal. I'm so glad we were able to help you and that your experience was a positive one. We take pride in the quality of service we provide our customers and it's always great when we can connect with someone like yourself. We hope we can continue doing business with you and your family for years to come."
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Samuel Kahn

December 30, 2021

5  out of  5
rating by Samuel Kahn
"I've been with State Farm for many years with an agent who retired, and I signed on with Gary Wilks for several policies. When Gary took over my account, he identified savings that I was eligible for but had not received. Also, at around that time, I was moving to a new residence in the middle of the Covid pandemic. Lots of things went wrong with the move but the insurance policy Gary wrote for me was done correctly and on time especially considering nobody could meet face to face. I am very pleased with the professionalism he and his staff have shown whenever we've been in touch. I feel he and his staff extend themselves to help and have been responsive to my needs, both during and after business hours. He answers my questions clearly and communicates in ways that are easy to understand. I completely recommend Gary and his staff for insurance needs."
We responded:
"Sam it's been a pleasure getting to know you and your family. I'm honored you choose my office for your homeowners insurance. We strive to provide 5 star service and I'm glad you're happy with our efforts. Have a safe and happy new year."
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Sarah Pagliocco

December 30, 2021

5  out of  5
rating by Sarah Pagliocco
"My husband and I are first time homebuyers and we needed to get insurance. After reaching out to a number of people, we ended up selecting State Farm through Gary because of how thorough he was with explaining everything. We felt he was very honest and transparent and helped us make some decisions about what we need. We hope we don't need to use him any time soon, but we are confident that if / when we do, it will be a positive experience."
We responded:
"Sarah, Thank you! If was a pleasure getting to know you and Luke. I'm happy I made the home insurance process easy for you and procured a rate that you were happy with. My promise to you is that if you ever need me, I'm only a call or click away. Congrats on your new home!"
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Alicia frese

December 29, 2021

5  out of  5
rating by Alicia frese
"Super helpful!"
We responded:
"Thank you Alicia. It's always a pleasure speaking with you. We're always a call or click away. www.garyismyagent.com"
Profile photo of Matthew Toscano

Matthew Toscano

December 29, 2021

5  out of  5
rating by Matthew Toscano
"Throughout the process of purchasing my home, Gary has been extremely helpful and responsive. He made sure to devote as much time as necessary to not only review my full homeowner's policy but to explain the various intricacies and nuances of the policy. He always responded quickly to any communications I had with him. Importantly, he made sure to convey that he would be just as responsive and helpful throughout the duration of my policy - not just during the sale phase - which keeps me feeling safe and comfortable with whatever may happen with my new home. I would certainly recommend Gary's services to anyone who needs homeowner's insurance."
We responded:
"Thank You Matthew! I'm glad I was able to provide the level of service you expect for your homeowners insurance policy. I understand the pressures that new home buyers face and I'm happy that I can mitigate some of those fears for you. Enjoy your new home, I'll be here if you ever need me. Happy New Year!"
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Alexis Perez Jenio

September 16, 2021

5  out of  5
rating by Alexis Perez Jenio
"Gary and his entire team are absolutely top notch! They are very knowledgeable about all forms of insurance, extremely professional and efficient and always super responsive anytime I need assistance. On top of all that, everyone in the office is so friendly and pleasant to interact with - highly recommend!!!"
We responded:
"Alexis, thank you for choosing to do business with Gary Wilks State Farm! I'm so glad to hear we were able to help you and that your experience was a positive one. We take pride in the quality of service we provide our customers and it's always great when we can meet someone like yourself who is new to us. We hope you'll continue doing business with us for years to come!"
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Jennifer Conlin

August 23, 2021

5  out of  5
rating by Jennifer Conlin
"Very quick response and fast turnaround on actionable items. Extremely happy being a client."
We responded:
"5 star service is what we always strive to achieve. I'm happy that you're happy. Let me know if you need anything!"
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John Feimer

August 17, 2021

5  out of  5
rating by John Feimer
"6 months ago I called Gary for a quote to switch from my former carrier to State Farm, at that time I decided to stay with my insurance carrier. About 2 weeks ago Gary left me a follow up message stating he was able to get me into State Farm at a great price, as I didn’t see the voicemail I called yesterday as my 6 month policy was about to expire but Gary was on vacation. I was transferred to GiGi and I must say she was so professional as if she was the business owner. She was able to put me into my new policy hassle free, with the lowest rate available in a blink of an eye. To Gary and your staff I will highly recommend your office to everyone I know that is looking for insurance may it be auto, homeowners, or business. Thank you for all the help."
We responded:
"John, I'm happy you were able to connect with Gigi. We love having her on the team. Hassle free service is what we always strive to provide and I'm glad the lower rate was agreeable. I'm honored you chose my office. Thank you."
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Phil Kim

August 14, 2021

5  out of  5
rating by Phil Kim
"It’s been great working Gary. I just moved to NJ from the Bay Area and Gary walked me through all the home and auto coverage I would need in great detail. Very professional, responsive and courteous. Highly recommend Gary and his team!"
We responded:
"Phil, it's been great getting to know you and I'm glad we were able to get your Auto Insurance and Homeowner's Insurance at a great value. We're here when you need us."